Building Your Intentional Nonprofit Partnership
Why Build a Nonprofit Partnership? There’s plenty of buzz these days about “Cause Marketing.” Businesses are entering into partnerships with diverse nonprofits in order to enhance their image, boost sales, engage employees, and build customer loyalty. Most likely, if you are an .... Read More
How to Climb Out of the Plateau and Grow Your Business
Have you hit a plateau? Has your business just stopped growing and you just can’t figure out why? Are you exhausted? Do you feel like you spend every day running just to keep up and still falling short? In our society today, we are expected to do and be so man .... Read More
6 Steps to Turn Boring Processes into Profits
Let’s face it. In many ways, creating, implementing and following processes IS boring. Creating processes the first time can be hard, tedious, and time consuming. Since we’re already overwhelmed with too much to do and too little time to do it, it’s the last .... Read More
3 Ways Your WHY Story Will Attract Loyal Customers
The #1 way to create rapport and emotional connection is to become a GREAT storyteller. It’s one of the most powerful communication tools to grow your business quickly. Whether you present your offers 1-to-1, to groups, online or offline, a story will capture attention an .... Read More
When to "Bless and Release" Your Customer
If you've been in business long enough, you probably have had to fire a customer. It's not fun. I'm sure you thought long and hard before you made the decision to let them go. Sandra Yancey , CEO and & Founder of eWomenNetwork, calls it "Bless and Release." The 80/20 .... Read More
4 Mistakes in Customer Service & How to Overcome Them
The recent customer service debacle on United Airlines where a passenger was violently removed from their plane must have caused many business owners to go back to their customer service policy to make sure nothing that horrific would ever happen to them. These days you can't afford to make b .... Read More
How to Get and Keep High-End Clients
Dr. Venus, founder of the Black Women Millionaires Movement, loves the quote, "People don't remember what you say; they remember how you made them feel." That is ever more true if you want to get and keep high-end clients. And let's face it. W .... Read More
4 Key Questions to Increase Customer Loyalty
The customer is always right. I’m sure you’ve heard that a million times, but it’s mostly true. If you want to grow your customer base, you need to ask the opinion of the people who are buying your product or service. .... Read More
